Our Client Services Team is dedicated to helping you
succeed on the road to financial well-being. You will
be assigned a dedicated Account Manager who will work
with you throughout the duration of your Debt Management
Plan. He or She will contact you periodically to just
to “check in”. However, if you experience
a change in circumstances, contact your Account Manager
to review your spending Plan and evaluate DMP payment
schedule changes.
Tips for Success:
Make your payments on a timely basis. Use our convenient
auto-pay service and have payments automatically debited
from your checking or statement savings account.
Check your creditor statements each month to verify
the posting of payments and that interest rate concessions
have been applied. Please remember it takes approximately
3 months for many concessions to take effect. CCCS
does not receive copies of your statements and we
rely on you to let us know of any discrepancies or
problems.
Your DMP deposit is due in our office on the due date
given to you in your counseling session.
CCCS/SNE understands that sometimes even the
best made spending plans have a kink or two so we
are doing multiple disbursements to creditors each
month.
If you are unable to meet your due date, please SEND
IN YOUR DEPOSIT ANYWAY. Your money will be sent
to your creditors in the next disbursement.
Please mail your cashier's check or money order to:
CCCS
225 Pitkin Street, Suite 300
East Hartford, CT 06108
Remember to PRINT your name and address and include
your client number on your deposit.
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