MISSION STATEMENT:
Our mission is helping people gain control over their finances

We currently accomplish our mission by offering:

• Credit Advisory Services
• Debt Management Products and Services
• Financial Education

Critical to achieving our mission are:

• A high quality, affordable process for managing debt
• Expertise applied in a caring, responsive manner
• An effective, economically viable organization
• Effective leadership
• A strong working relationship with creditors

All of these products and services are provided in a caring,
responsive and affordable manner that help our clients change their lives for the better.

OUR VISION

1. We are an organization committed to the search for excellence in customer service.
2. As managers, we will encourage and help employees find the answers our organization needs.
3. We will be productive and efficient and we will establish prudent reserves so that we can invest in our clients and employees.
4. We will foster a supportive, innovative environment for our employees and provide them with business-focused development.
5. We will strive to provide counseling where, when, and how clients want us.
6. Our education programs for clients will make a difference in their lives.
7. Our Debt Management Plan will provide the right support and service at the right time.
8. We will offer responsive services and we will continually innovate programs to help people change their lives.
9. We are committed to improving the quality of life in the communities we serve.

OUR VALUES

• Respectful of clients and of each other
• Client focused
• Caring, innovative
• Courageous
• Pride in excellence
• Commitment to community
• Prudent use of resources
• Staff development
• Sense of urgency